UM:Business Services

In a nutshell, Business Services is a tool for availability monitoring of logical services. Company email, web site, server farm, call center - all are examples of logical services. Moreover, the services can be combined together to define a "broader" logical service. Company email, web site, name server and firewall all can be referred to as "Company Internet Services" and monitored for availability as a whole. So if the name server goes down then the "Company Internet Services" do not function properly as a whole. This feature can be used both as ....

Service

Business Services represented with a tree-like hierarchy of nested logical services, nodes and service checks. One can think of a service as a container consisting of other services and nodes linked to service checks. In NetXMS terminology a node with one or more service checks attached called node link. For each service in the hierarchy, NetXMS calculates availability percentage and keeps track of all downtime cases. To check availability of any particular level, select it in the Object Browser or choose Availability Chart from the context menu.

Node link

A node link is a reference to any node with one or more service checks attached to this node.

Service check

A service check is