https://wiki.netxms.org/index.php?action=history&feed=atom&title=UM%3A%3ATroubleshooting
UM::Troubleshooting - Revision history
2026-04-22T22:20:45Z
Revision history for this page on the wiki
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https://wiki.netxms.org/index.php?title=UM::Troubleshooting&diff=2026&oldid=prev
AlexKirhenshtein: Text replacement - "^" to "{{deprecated}}"
2022-09-13T16:13:59Z
<p>Text replacement - "^" to "{{deprecated}}"</p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 16:13, 13 September 2022</td>
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AlexKirhenshtein
https://wiki.netxms.org/index.php?title=UM::Troubleshooting&diff=1640&oldid=prev
TatjanaDubrovica at 15:51, 24 November 2017
2017-11-24T15:51:22Z
<p></p>
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 15:51, 24 November 2017</td>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">{{DISPLAYTITLE</del>:<del style="font-weight: bold; text-decoration: none;">Troubleshooting}}</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">Information moved to documentation</ins>:</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">= Enable Crash Dump Generation =</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br/></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">When running on Windows server is capable of creating crash dumps. To enable crash dump generation, add the following options to netxmsd.conf file</del>:</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">https</ins>:/<ins style="font-weight: bold; text-decoration: none;">/www</ins>.<ins style="font-weight: bold; text-decoration: none;">netxms</ins>.<ins style="font-weight: bold; text-decoration: none;">org/documentation/adminguide/advanced</ins>.<ins style="font-weight: bold; text-decoration: none;">html#troubleshooting</ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;"><pre></del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">CreateCrashDumps = yes</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
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<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">DumpDirectory must point to directory writable by server process</del>. <del style="font-weight: bold; text-decoration: none;">After each crash server will create two files: info and mdmp</del>. <del style="font-weight: bold; text-decoration: none;">INfo file contains basic information about crash, server version, and call stack of current thread. Mdmp file is a minidump which can be read and analyzed using debugger.</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">= Force Crash Dump Creation =</del></div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div> </div></td><td colspan="2" class="diff-side-added"></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div><del style="font-weight: bold; text-decoration: none;">It is possible to force creation of crash dump. To do that you'll need access to server debug console. You can access it using '''nxadm''' tool or via Tools -> Server Console menu in management console. Once in server debug console, you can run command '''dump''' or '''raise access'''. First command works only on Windows and will produce process dump without stopping it. Second command will cause access violation exception which will lead to process crash and crash dump generation</del>.</div></td><td colspan="2" class="diff-side-added"></td></tr>
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TatjanaDubrovica
https://wiki.netxms.org/index.php?title=UM::Troubleshooting&diff=1035&oldid=prev
Victor at 07:00, 3 September 2013
2013-09-03T07:00:58Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 07:00, 3 September 2013</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>= Enable Crash Dump Generation =</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>= Enable Crash Dump Generation =</div></td></tr>
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Victor
https://wiki.netxms.org/index.php?title=UM::Troubleshooting&diff=1034&oldid=prev
Victor: Created page with "= Enable Crash Dump Generation = When running on Windows server is capable of creating crash dumps. To enable crash dump generation, add the following options to netxmsd.conf..."
2013-09-03T07:00:15Z
<p>Created page with "= Enable Crash Dump Generation = When running on Windows server is capable of creating crash dumps. To enable crash dump generation, add the following options to netxmsd.conf..."</p>
<p><b>New page</b></p><div>= Enable Crash Dump Generation =<br />
<br />
When running on Windows server is capable of creating crash dumps. To enable crash dump generation, add the following options to netxmsd.conf file:<br />
<br />
<pre><br />
CreateCrashDumps = yes<br />
DumpDirectory = path<br />
</pre><br />
<br />
DumpDirectory must point to directory writable by server process. After each crash server will create two files: info and mdmp. INfo file contains basic information about crash, server version, and call stack of current thread. Mdmp file is a minidump which can be read and analyzed using debugger.<br />
<br />
= Force Crash Dump Creation =<br />
<br />
It is possible to force creation of crash dump. To do that you'll need access to server debug console. You can access it using '''nxadm''' tool or via Tools -> Server Console menu in management console. Once in server debug console, you can run command '''dump''' or '''raise access'''. First command works only on Windows and will produce process dump without stopping it. Second command will cause access violation exception which will lead to process crash and crash dump generation.</div>
Victor